Increasing Eagle Casino Resort to Modify Customer Experience with Complete INTELITY System

The tribal casino and resort enjoys chosen INTELITY to raise services and take part visitors with cellular, in-room, and employees technological innovation

INTELITY®, the creator of welcome’s extensive and up-to-date invitees adventure and people procedures platform, established right now an innovative new manage skyrocketing Eagle Casino Resort in Mount soothing, Michigan. The distinguished residence will implement the entire INTELITY system, most notably a branded cell phone app, cellular check-in, cell phone important, in-room tablets like the ipad, and GEMS®, INTELITY’s workforce rooms. Because of the complete platform positioned, Soaring Eagle Casino lodge make use of the INTELITY platform in order to connect with customers and players before, during, and/or shortly after their visit.

Possessed and controlled from the Saginaw Chippewa Indian Tribe of Michigan, increasing Eagle Casino destination regarded finest 50 casino-resorts in the United States, as mentioned live dealer baccarat in TripAdvisor evaluations. With nine eateries, an expansive spa service, and also over 500 newly-renovated customer places, the hotel provides an upscale, family-friendly enjoy for most varieties tourist. On the other hand, the intensive 210,000-square-foot casino facility provides characters a huge number of slot machines together with the greatest wide variety of floors programs obtainable in the Midwest.

The INTELITY system’s cellular software and in-room pills become set to dramatically modify the invitees event at Soaring Eagle, giving an unmatched level of convenience for customers during the residence. Using the software or tablets, visitors can access resort expertise, arrange in-room dinner, create salon and bistro booking, phone staff with specific demands, and select contactless service—accessing something they really need throughout their stick to minimize. They’re going to additionally be able to utilize the application to test in once they come, incorporate his or her pda as a bedroom principal throughout their stay, and check out on either the telephone or pill if they’re equipped to depart.

«we cann’t be more fired up to mate with increasing Eagle Casino vacation resort,» stated Ben Keller, INTELITY SVP of income. «This impressive location have much to consider guests—and nowadays tourists is able to access it all in a few taps thanks to the INTELITY software and in-room tablets like the ipad. That is certainly exactly the sorts of latest, contactless experience people are on their way you may anticipate in 2021.»

At the same time, the resort by itself can leverage the INTELITY system as an important factor connection aim within destination in addition to the casino floors, forwarding people directed gives and informing all of them of specialized happenings, supporting drive invitees involvement and revenue. While doing so, TREASURES® will automate operations and rescue important employees time—ensuring staff members can remain focused on customer services, as opposed to administrative projects.

«At skyrocketing Eagle Casino Resort, we have now very long prided ourself on delivering a remarkable requirements of provider, but putting into action the INTELITY program will allow united states to elevate the bar higher still,» said Amy entrances, movie director of IT at increasing Eagle Casino holiday resort. «Between the self-service development it gives to friends as well as the operating automated it provides workers, we’ll have the option to go beyond objectives and raise the invitees experience with an alternative way.»

For more information relating to this contract and also the INTELITY platform, explore.

Moving Application Internet

Render staff members a chance to hook up straight with customers before, during, and after their own stick with a traditions Cellular phone App for rentals, gambling enterprises, hotels, and far more. Our moving applications and Portable SDKs furthermore electrical power contactless companies and support advanced safety conversation.

Smartphone Check-In Check-Out

Friends can use the company’s telephone to enter booking data and check in remotely, allowing them to miss out the leading work desk, availability his or her cellular key, and head directly to their own room, prioritizing safety through bodily distancing.

Cellphone Important

Give painless, safe and secure having access to visitor areas and community markets with keyless inn entrance. As a feature for the Phone software, part of Cellphone Check-In, or a standalone SDK, all of our contactless moving important choice removes unneeded guest touchpoints to improve protection and minimize rubbing.

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